1.Overview

Welcome to KOICONNECT LTD! 

Please read these Terms of Service (the “Terms” or “Agreement”) carefully before accessing or using the website https://corp.monster  (the “Platform”) or any services, features, content, or functionality provided by KOICONNECT LTD (the “Company,” “we,” “us,” or “our”). 

By accessing or using the Platform or any services offered by the Company (collectively, the “Services”), you, whether an individual or a legal entity (“Customer,” “User,” “you,” or “your”), acknowledge that you have read, understood, and agree to be legally bound by these Terms and all Policies published on the Platform, including the Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform or Services. 

The Company reserves the right, at its sole discretion, to amend, update, or revise these Terms and any Policies at any time, and any such modifications shall become effective immediately upon posting on the Platform. Your continued use of the Platform or Services following any such posting constitutes your acceptance of the updated Terms and Policies. These Terms apply to all Users and govern all use of the Platform and Services, which may vary depending on the type of profile you hold. Certain Services may require payment of applicable fees, and some Users may be subject to supplemental terms and conditions, which are incorporated by reference. 

The Company further reserves the right, at any time and without prior notice, to modify, suspend, restrict, or discontinue all or any portion of the Platform or Services, temporarily or permanently, without liability to you or any third party. By using the Platform or Services, you acknowledge and accept these conditions in full.

2. Definitions

In this Agreement, the following terms shall have the meanings set forth below:

Services means the scope of services provided by the Company, including: i) providing the Customer with access to the Platform (the “Platform” or “Software”); and ii) providing the Customer with Technical Support in relation to the Platform.

Platform  means a comprehensive human resource management (HRM) software-as-a-service (SaaS) solution designed for medium-sized businesses. The Platform manages employee experience and automates routine HR tasks through a multifunctional system that includes various modules and features. The Platform and all associated content, technology, and intellectual property are protected by copyright, trademark, and other applicable intellectual property laws.

Authorized Users or Users  means individuals who are granted access to and use of the Services and Platform; and/or whose personal information is actively processed by the Customer through the Services and Platform. This includes the Customer’s employees or other individuals authorized by the Customer. The Customer shall pay fees corresponding to the number of Authorized Users.

Administrator means the Customer, or a User authorised by the Customer, who has been granted administrative rights to the Customer’s Profile on the Platform. An Administrator is authorised to act independently on behalf of the Customer and may, without limitation, accept notices and terms, manage Users and their data, and create, modify, or delete the Customer Profile and its content. The Customer may appoint or remove an Administrator at any time through the Customer Profile.

Third Parties or Contractors means individuals or entities engaged by the Company to assist in supporting or maintaining the Platform, provided that a separate Service Provision Agreement, Non-Disclosure Agreement (NDA), and Data Processing Agreement (DPA) are executed with each such Third Party.

Third-Party Services means any features, products, or services made available within the Platform that are developed or provided by third-party vendors, including but not limited to third-party software integrated with or otherwise used in connection with the Platform. Such Third-Party Services may be subject to separate terms of use, privacy policies, or licensing restrictions.

Acceptance means the Customer’s full and voluntary agreement to these Terms, evidenced by activation of the Customer Profile during registration on https://corp.monster and payment of any applicable fees as specified in this Agreement.

Company Policies means all policies published on the Platform, including without limitation the Privacy Policy, Cookies Policy, Terms of Service, and any other policies required to be accepted by the Customer in order to use the Platform or Services.

Content means any information, data, or materials uploaded, published, or submitted by the Customer or Authorized Users on the Platform.

Confidential Information means any information disclosed or made available, directly or indirectly, by one Party (the “Disclosing Party”) to the other Party (the “Receiving Party”), whether in written, electronic, or oral form, that is designated as confidential or that reasonably should be understood to be confidential. This includes, without limitation: (a) business plans, customer data, strategies, pricing, financial information, forecasts, marketing data, and product roadmaps; (b) technical or operational information, including trade secrets, know-how, source code, algorithms, software design, and system architecture; (c) personal data processed or stored on the Platform; (d) any other information that is expressly marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.

Customer Profile means an internal information resource maintained by the Customer that includes the Customer’s account information, all Authorized User profiles, uploaded Content, personal information of Authorized Users, and other related data stored or processed through the Platform.

Data Protection Legislation means all applicable privacy and data protection laws and regulations, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR); and The national legislation of Cyprus, specifically the Processing of Personal Data (Protection of Individuals) Law of 2018 (Law No. 125(I)/2018), as amended.

Personal Data means any data concerning an identified or identifiable natural person (Data Subject) as specified in the Data Protection Legislation.

Force Majeure means any event or circumstance beyond the reasonable control of the Company hat prevents, delays, or materially interferes with the performance of its obligations under this Agreement. Force Majeure includes, without limitation, natural disasters (such as floods, earthquakes, hurricanes, fires, or other acts of God), wars, hostilities, acts of terrorism, riots, civil unrest, governmental actions (including regulatory changes, embargoes, prohibitions, or quarantines), strikes, lockouts, labor disputes, epidemics, pandemics, failures or interruptions of telecommunications, internet, power supply, cloud or third-party services, and any other events outside the reasonable control of the Company.

3.  General

3.1. Provision of Services and Payment Obligations. The Company undertakes to provide the Services to the Customer in accordance with these Terms, and the Customer agrees to:

a) Pay the applicable service fees (the “Service Fee” or “Fee”) as set out on the Platform or as otherwise agreed in writing between the Parties; and

b) Comply with all terms and conditions governing the use of the Platform and Services, including the acceptance of the Company’s Policies.

3.2. Calculation and Adjustment of Fees: a) The Service Fee is determined based on the specific Platform modules selected by the Customer, the functionalities enabled, and the total number of Authorized Users connected to the Platform.

b) The Service Fee shall be proportionally adjusted in the event of any increase or decrease in the number of Authorized Users or modifications in the selected Platform modules.

c) The Company may, from time to time, revise the Service Fee or the fee structure. Updated pricing shall be communicated to the Customer in writing or published on the Platform. Continued use of the Platform following any fee adjustment constitutes the Customer’s acceptance of the revised fees.

3.3. Customer Representation and Authority. The Customer represents and warrants that:

a) The individual agreeing to these Terms on behalf of the Customer is a legally authorized representative with full power and authority to bind the Customer to this Agreement;

b) The Customer has the legal capacity and authority to accept these Terms and to perform all obligations under this Agreement; and

c) All information provided to the Company for the purposes of registration, billing, or use of the Services is accurate, complete, and up-to-date.

3.4. Use of Services. a) The Customer shall use the Platform and Services solely in accordance with these Terms, the Company’s Policies, and all applicable laws and regulations.

b) The Customer is responsible for maintaining the confidentiality of its Profile credentials, including login and password information, and for all activity occurring under its Profile, whether by Authorized Users or third parties.

c) The Customer shall not, and shall ensure that Authorized Users do not, (i) copy, modify, distribute, or create derivative works from the Platform or Services, (ii) attempt to gain unauthorized access to the Platform or Services, or (iii) use the Platform or Services in any manner that violates applicable laws or regulations.

3.5. All rights not expressly granted to the Customer under this Agreement, including all intellectual property rights in the Platform and Services, remain with the Company. The Company reserves the right to suspend or terminate the Customer’s access to the Platform or Services in the event of non-payment of fees or any violation of these Terms. Any communication, notice, or invoice issued under this Agreement may be delivered electronically via the Platform or by email and shall be deemed received on the date of transmission. Except as expressly provided in this Agreement or required by applicable law, all fees paid are non-refundable. Any dispute regarding the Service Fee or billing must be submitted in writing to the Company within thirty (30) days of issuance of the relevant invoice.

4. Payment and Taxes

4.1. The Company offers a pricing structure (the “Pricing Plan”) with fees determined based on the Platform modules selected by the Customer and the number of Authorized Users connected to those modules.

4.2.  The Customer may select either a monthly or annual subscription of the Agreement.

4.3. Fee Adjustments: a) Fees may be adjusted upon subscription renewal to reflect changes in the Pricing Plan or other applicable adjustments.

b) Fees are non-refundable and all payment obligations are non-cancellable, except as expressly stated in this Agreement or required by applicable law.

c) The Service Fee shall be proportionally adjusted if the number of Authorized Users or the selected modules changes during the subscription period.

4.4. The final subscription terms, including selected modules, number of Authorized Users, service fees, payment terms, and other relevant details, will be documented in the invoice (for payments by invoice) and reflected in the Customer Profile or otherwise if agreed in written by the Parties.

4.5. The Company may provide a 14-day free trial of the Platform. To participate, the Customer must: i) Provide a valid contact email and phone number; ii) Accept these Terms and the Company’s Privacy Policy; and iii) Configure the Platform features the Customer intends to use during the trial. The Customer acknowledges that no fees are charged during the trial period, and that use of the Platform is subject to all terms herein.

4.6. Taxes. All fees are exclusive of Taxes. Taxes include, without limitation, value-added, sales, use, withholding, or other similar taxes, levies, duties, or governmental assessments (collectively, “Taxes”) imposed by any domestic or foreign jurisdiction.

4.7. The Customer is responsible for paying all applicable Taxes related to its subscription or use of the Services.

4.8. If the Company is legally required to pay or collect any Taxes for which the Customer is responsible, the Company will invoice the Customer, and the Customer shall pay such amount unless a valid tax exemption certificate issued by the appropriate taxing authority is provided. For clarity, the Company remains solely responsible for Taxes assessable against it based on its income, property, or employees.

4.9. If the Customer fails to pay any amount due on the date indicated in the invoice, and through no fault of the Company: 

4.9.1. The Company may temporarily suspend access to the Platform, including specific modules or the entire Platform; and/or 

4.9.2.The Company may withhold provision of any Services until the Customer settles all outstanding fees. Before suspending Services, the Company will provide written notice to the Customer, granting a 14-day period from the last due date to make full payment.

4.10. The Customer remains liable for all unpaid fees, and suspension or withholding of Services does not limit any other remedies available to the Company under this Agreement or at law.

4.11. The Company reserves the right to modify these Terms or the Pricing Plan, provided that prior notice is given to the Customer as follows:

4.11.1.  Monthly plans: at least 30 calendar days before the effective date of the new pricing;

4.11.2.  Annual plans: at least 60 calendar days before the effective date of the new pricing.  

If the Customer disagrees with the new pricing, the Customer must notify the Company before the applicable payment date. During the notice period, the current Terms and pricing remain in effect. Upon expiry of the notice period, the Customer must either stop using the Platform by deleting their Profile or the Company will terminate access.

4.12. Fees already paid for the current subscription period shall remain valid and will not be adjusted. No Refunds on Termination: In the event of termination of the Agreement for a prepaid monthly or annual subscription, the Company shall not refund any portion of the fees for the remaining period of the subscription.

4.13. All payments must be made in the currency specified by the Company, via the payment methods accepted by the Company.

4.14. The Customer shall ensure that all billing and payment information provided is accurate, complete, and up-to-date.

4.15. Any failure by the Customer to comply with these payment obligations constitutes a material breach of this Agreement, entitling the Company to exercise remedies including suspension, termination, or legal recovery of outstanding fees.

5. Right to Use the Services

5.1. Registration and Customer's Profile Creation. Only registered Customers are entitled to access and use the Platform and the Services. To register, the Customer must accept these Terms and the Company’s Privacy Policy and provide accurate and complete information, including full name, company name (in Latin characters), valid email address, and any other information reasonably requested by the Company.

5.1.1. The Customer undertakes to ensure that all registration information is true, current, and complete, and agrees to promptly update such information to maintain its accuracy throughout the term of this Agreement.

5.1.2. During registration, the Customer shall designate a unique company name and an email address, which will be used as the primary login credential. The Customer will then create a unique profile identifier (username) and password. The Company may impose reasonable technical requirements for login credentials (e.g., length, complexity, or permitted characters) and may prohibit specific usernames that violate Company policies, infringe on intellectual property, or contain offensive or misleading content.

5.1.3. By completing the registration process, the Customer confirms that the individual submitting the registration form is duly authorized to act on behalf of the Customer and to bind the Customer under this Agreement.

5.2. Passwords, Security, and Profile Responsibility. The Customer is solely responsible for maintaining the confidentiality, integrity, and security of its login credentials, including usernames and passwords of all Authorized Users. Each Customer and Authorized User will be assigned a unique identifier for access to the Platform. The Customer must ensure that such identifiers are used exclusively for internal business purposes and are not shared or disclosed to any third party.

5.2.1. The Company employs secure authentication and access control mechanisms, including:

a) Management of user credentials using appropriate password management systems; and

b) Encryption of all passwords and authentication data during storage and transmission.

5.2.2. The Customer remains responsible for any and all activity conducted under its Profile whether by Authorized Users or by unauthorized individuals who gain access as a result of the Customer’s negligence or failure to maintain Profile security.

5.2.3. The Customer shall immediately notify the Company in writing upon becoming aware of any actual or suspected unauthorized access, loss, or misuse of Profile credentials. The Company may, in its discretion, suspend access to the Platform to prevent further unauthorized use until the matter is resolved.

5.3. Access to the Platform and Availability. The Company shall provide the Customer with access to the Platform and its functionalities, subject to timely receipt of full payment in accordance with Section 2 of this Agreement. Access will be granted within one (1) business day following confirmation of payment.

5.3.1. The Company reserves the right to temporarily suspend or limit access to the Platform or specific modules for the purpose of maintenance, updates, or other technical work: i) For planned maintenance, the Company shall provide prior notice to the Customer at least 24 hours in advance and ii) In the case of emergency maintenance or system failure, access may be suspended without prior notice, provided that the Company takes reasonable efforts to minimize downtime and promptly notifies the Customer after such suspension.

5.3.2. The Company does not warrant uninterrupted or error-free access to the Platform and shall not be liable for temporary unavailability caused by maintenance, technical failures, or force majeure events. However, the Company shall make commercially reasonable efforts to ensure that the Platform remains accessible and operational with minimal disruption.

5.3.3. The Customer acknowledges that access to the Platform may depend on third-party networks, infrastructure, or services (e.g., internet providers, cloud services), and that the Company bears no responsibility for interruptions or failures outside its reasonable control.

5.4 Software Updates and Modifications. The Company continuously develops and enhances the Platform and may, from time to time, implement updates, upgrades, improvements, or new features to the software (collectively, “Updates”). Such Updates may modify or enhance existing functionalities, provided that they do not materially reduce the core functionality of the Platform or its overall quality.

5.4.1. The Customer acknowledges and agrees that:

5.4.1.1. Updates are integral to maintaining software performance, compliance, and security;

5.4.1.2. The Company reserves the right to implement Updates automatically without prior notice; 

5.4.1.3. The Customer may not opt out of essential security or maintenance Updates.

5.4.2. If the Customer objects to a material modification that significantly alters the Platform’s functionality in a manner detrimental to the Customer’s use, the Customer may terminate this Agreement by providing written notice. In such event, any prepaid fees shall remain non-refundable.

5.4.3. The Company shall not be liable for any loss, damage, or incompatibility resulting from the Customer’s refusal to implement or accept necessary Updates.

5.5. The Customer is granted a limited, non-exclusive, non-transferable, and revocable right to access and use the Platform for its internal business operations, in accordance with this Agreement and applicable law. The Customer shall not: a) Decompile, reverse engineer, or otherwise attempt to derive the source code of the Platform; b) Rent, lease, sell, sublicense, or otherwise distribute access to the Platform to any third party; c) Use the Platform in a manner that violates applicable laws, third-party rights, or the intellectual property of the Company.

The Company reserves the right to audit Customer usage to ensure compliance with these Terms and may suspend or terminate access for material breaches.

5.6. Services Usage Restrictions. Except for the rights expressly granted to the Customer under this Agreement, no other rights, titles, or interests in or to the Services or the underlying software, systems, or intellectual property are conferred upon the Customer. To avoid ambiguity, and without limiting the generality of the foregoing, the Customer shall not, directly or indirectly:

a) Misuse of Services – Use the Services for any purposes other than those expressly permitted under this Agreement or beyond their intended business function as defined by the Company.

b) Unauthorized Transfer or Distribution – Rent, lease, lend, sell, sublicense, assign, distribute, make available, or otherwise transfer, in whole or in part, the right to use the Services, or any portion thereof, to any third party without the Company’s prior written consent.

c) Security Breach Attempts – Circumvent, disable, breach, or otherwise interfere with any security device, license control, or protection mechanism used by the Services or the Platform.

d) Malicious or Unlawful Content – Upload, transmit, or otherwise make available through the Services any unlawful, harmful, or malicious materials, including any data, files, or code intended to damage, disrupt, or interfere with any computer system, software, or network (“Harmful Code”).

e) Illegal or Infringing Use – Use the Services in any illegal manner, or in a way that infringes upon any intellectual property rights, privacy rights, or other rights of any third party.

f) Modification or Derivative Works – Modify, adapt, edit, translate, decompile, disassemble, reformat, or otherwise alter the Services, or create any derivative works based on them, without the Company’s prior written authorization.

g) Automated Data Extraction – Systematically collect or harvest data from the Services (including via scraping, crawling, mining, or similar techniques) unless expressly permitted by the Company in writing or via an officially provided API, and only in accordance with the API Terms of Use.

h) Reverse Engineering Prohibition – Attempt to access, extract, or obtain the source code or underlying structure of the Platform’s software, including any effort to reverse engineer, decode, decrypt, extract, disassemble, or decompile such software.

i) Unauthorized Virtualization or Multiplexing – Use any hardware, software, or technique (including virtualization, multiplexing, or pooling) to circumvent limitations on the number of Authorized Users or devices permitted under this Agreement.

j) Tampering with Proprietary Notices – Remove, obscure, or modify any copyright, trademark, or other proprietary notice or identifier displayed on or within the Services.

k) Unauthorized Access or Interference – Attempt to gain unauthorized access to or disrupt the normal operation of the Platform, the Services, or related systems, including through hacking, denial-of-service attacks, or interference with network connections or devices.

l) False Identity or Misrepresentation – Provide false, misleading, or deceptive identity information to obtain or use the Services, or impersonate any person or entity.

m) Manipulation of Data Transmission – Forge headers, manipulate identifiers, or conceal the origin of any Customer Data transmitted through the Services.

n) Prohibited Content and Conduct – Upload, store, transmit, or make available any content that: i) infringes intellectual property or privacy rights; ii) violates confidentiality, contractual, or data protection obligations; iii) is defamatory, obscene, sexually explicit, harassing, discriminatory, hateful, or otherwise offensive; iv) promotes violence, crime, or terrorism; v)is knowingly false or misleading; or vi) violates any applicable law or regulation.

o) Unauthorized Data Collection – Collect or store personal data without proper authorization or legal basis, or otherwise engage in behavior that violates applicable data protection laws.

p) Unsolicited Communications – Send, transmit, or facilitate the distribution of unsolicited or unauthorized advertising, marketing, promotional material, or spam through or in connection with the Services.

q) Harmful Software Distribution – Upload, transmit, or distribute viruses, worms, trojans, or any other code containing destructive or harmful components.

r) Unlawful Activity – Engage in or promote any fraudulent, criminal, or unlawful activities through the use of the Services.

s) Bypassing Usage Restrictions – Attempt to override or disable any usage controls, licensing restrictions, or security protocols embedded in the Services or Platform.

t) Unauthorized Automation – Develop, deploy, or utilize any automated systems, bots, scrapers, robotic process automation (RPA) tools, or similar technologies to access or interact with the Platform without the Company’s express written authorization.

Authorized automation may only be conducted through the Company’s official API, subject to its Terms. The Company reserves the right to detect, restrict, and block unauthorized automation and may suspend or terminate Customer Profile involved in such activity.

5.6.1.  Enforcement and Compliance Monitoring. The Company reserves the right to immediately suspend or revoke the Customer’s access to the Platform and Services if it detects, or has reasonable grounds to suspect, any violation of these Terms, including but not limited to Section 5.6 (Usage Restrictions). The Customer acknowledges that any breach of this Agreement may cause irreparable harm to the Company, for which monetary compensation may be insufficient. Accordingly, the Company shall be entitled to seek injunctive relief, specific performance, or other equitable remedies in addition to any other rights or remedies available under law or equity. 

To ensure ongoing compliance, the Company may, at its discretion, audit or monitor the Customer’s use of the Platform, provided that any such monitoring shall be conducted in a manner consistent with applicable data protection and privacy laws.

5.7. Customer Data Protection and Rights. All data, information, or materials uploaded, transmitted, or otherwise made available by the Customer or its Authorized Users through the Platform (“Customer Data”) shall remain the exclusive property of the Customer or its respective licensors. The Customer grants the Company a limited, non-exclusive, worldwide, royalty-free license to host, store, process, display, and otherwise use such Customer Data solely for the purpose of operating, maintaining, and improving the Platform and Services, fulfilling contractual and legal obligations, and ensuring security and service integrity. The Company shall not access or use Customer Data for any other purpose without the Customer’s prior written consent.

5.7.1. The Customer represents and warrants that it possesses all necessary rights and lawful grounds to provide and process Customer Data through the Platform and that such data does not infringe upon third-party rights or violate any applicable law. The Customer shall ensure that all Personal Data contained in the Customer Data has been collected and processed in full compliance with applicable Data Protection Legislation. The Company shall apply appropriate technical and organizational measures to protect Customer Data against unauthorized access, loss, or alteration and shall process such data only in accordance with documented instructions under the applicable Data Processing Agreement (DPA). Upon termination of this Agreement, the Company shall delete or anonymize Customer Data, unless retention is required by law. 

5.8. Additional Configuration and Implementation Services. The Company may, upon the Customer’s request, provide optional configuration, customization, integration, or onboarding services (“Additional Services”) relating to the Platform. The scope, fees, and terms of such services shall be defined separately and confirmed in writing by the Parties through a commercial offer, service order, invoice, or other written form, including email correspondence, which shall be legally binding. Unless otherwise agreed, payment for Additional Services shall be made in advance, and such fees shall be non-refundable once work has commenced, except as required by law. The Company shall perform all Additional Services with reasonable skill, care, and diligence. Upon completion, such services shall be deemed accepted by the Customer unless a written notice of material non-conformity is provided within five (5) business days.

6. Personal Data Storage

6.1. The Company shall retain Personal Data only for as long as is necessary to fulfill the specific purposes for which it was collected, processed, and lawfully used, and in accordance with the applicable Data Protection Legislation. The duration of retention may vary depending on the nature of the data, the context of processing, and the legal or contractual obligations applicable to the Company.

6.2. The Company will retain the Customer’s and Authorized Users’ Personal Data for the entire duration of the Customer’s active subscription or while the Customer maintains an active Profile on the Platform. Personal Data will continue to be processed for the purpose of service provision, a Profile management, support, compliance, and operational functionality.

6.3. If the Customer terminates its subscription, closes its Profile, or if the Profile becomes inactive, the Company shall retain Personal Data for a limited retention period strictly necessary to: (a) comply with statutory obligations (including accounting, tax, and record-keeping requirements); (b) resolve disputes; (c) prevent fraud or abuse; or (d) enforce this Agreement or other applicable legal obligations.

6.4. Upon expiration of the applicable retention period, the Company ensures that all Personal Data is either: (i) securely deleted using industry-standard deletion and destruction protocols; or ii) irreversibly anonymized, such that it can no longer be linked to an identified or identifiable individual. The Company also ensures that any backup copies containing Personal Data are securely erased or overwritten in accordance with its internal data retention policy and technical capabilities.

6.5. The Customer (or the Data Subject, where applicable) may submit a written request for deletion of Personal Data held by the Company at any time by contacting the Company at its official contact details provided in these Terms. The Company shall assess such requests in accordance with applicable Data Protection Legislation and, where legally permissible, will delete or anonymize the requested data without undue delay and provide a confirmation of the deletion or an explanation where the Company is legally required to retain certain information.

6.6. The Company may retain certain categories of data beyond the standard retention period where such retention is: (a) required by applicable law, regulation, or court order; (b) necessary for the establishment, exercise, or defense of legal claims; (c) required for financial auditing, fraud prevention, or security incident analysis; or (d) otherwise justified by a legitimate interest of the Company that is not overridden by the rights and freedoms of the data subject.

During such extended retention, the Company ensures that data is appropriately minimized, access-restricted, and securely stored. More detailed information regarding the Company’s data storage practices, retention periods, and deletion procedures is available in the Company’s Privacy Policy, which forms an integral part of these Terms.

7. Confidentiality

7.1. General Obligation of Confidentiality. Each Party (“Receiving Party”) undertakes and warrants to the other (“Disclosing Party”) that it shall keep all Confidential Information strictly confidential, secure, and protected against unauthorized use or disclosure. The Receiving Party shall not, whether directly or indirectly, use, exploit, copy, reproduce, disclose, or make available any Confidential Information to any third party, except as expressly permitted under this Agreement or with the prior written consent of the Disclosing Party.

The Receiving Party shall use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under this Agreement and for no other purpose, whether commercial, competitive, or otherwise.

7.2. Exceptions to Confidentiality Obligations. The obligations set out in this Section shall not apply to information that the Receiving Party can demonstrate, through documentary evidence:

(a) was lawfully known to the Receiving Party prior to disclosure by the Disclosing Party;

(b) is or becomes publicly available through no act or omission of the Receiving Party in breach of this Agreement;

(c) was independently developed by the Receiving Party without use of or reference to the Disclosing Party’s Confidential Information; or

(d) must be disclosed under applicable law, regulation, or by a competent court, regulatory, or governmental authority, provided that (to the extent legally permissible) the Receiving Party gives prior written notice to the Disclosing Party and cooperates, at the Disclosing Party’s cost, in seeking protective measures or limitations on the scope of disclosure.

7.3. Disclosure to Representatives. The Receiving Party may disclose Confidential Information only to its directors, employees, agents, contractors, or professional advisers (“Representatives”) who have a strict need to know such information for the purpose of performing this Agreement, provided that such Representatives are bound by written confidentiality obligations no less protective than those contained herein. The Receiving Party shall remain fully responsible for any breach of this Section by its Representatives.

7.4. Each Party shall implement reasonable and appropriate technical, physical, and organizational measures to safeguard Confidential Information against unauthorized access, disclosure, loss, or destruction. The standard of protection shall be no less than the degree of care that the Receiving Party applies to its own confidential information, and in no event less than a reasonable standard of care.

7.5. Upon termination or expiration of this Agreement, or upon written request by the Disclosing Party, the Receiving Party shall promptly:

7.5.1. return or destroy all Confidential Information in its possession or control, including all copies, extracts, or reproductions; or

7.5.2. certify in writing, upon request, that such destruction or return has been completed, except where retention is required by law or to comply with legal or regulatory obligations, in which case the retained information shall remain subject to the confidentiality obligations herein.

7.6. The obligations under this Section shall remain in full force and effect: i) during the term of this Agreement; and ii) for a period of five (5) years following its termination or expiration, or indefinitely in the case of trade secrets or personal data, as required by applicable law.

8. Intellectual Property

8.1. Copyright, trademark and all other proprietary rights in the Website, the Services and the Platform rest with Company, its affiliates, and its licensors (if any) (the "Company’s Intellectual Property"). Unless otherwise specifically provided herein or authorized by Company in writing, all rights in the Website, the Services, and the Platform not expressly granted herein are reserved. You agree not to copy, republish, frame, make available for download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse the Company’s Intellectual Property or create derivative works based on the Company’s Intellectual Property.

9. Your Warranties

9.1. You represent and warrant to the Company that: (i) all information you provide to the Company in connection with the Website, the Services, and the Platform is true, accurate, complete, and current; (ii) you have the full right, power, and authority to enter into and perform your obligations under these Terms of Service, including when acting on behalf of a legal entity; (iii) you are of legal age and capacity to enter into a binding agreement with the Company; (iv) you have obtained or will obtain all governmental, regulatory, or other approvals necessary to perform your obligations under these Terms of Service; (v) you will comply with all applicable laws and regulations in performing your obligations under these Terms of Service; and (vi) any editorial, textual, graphic, audiovisual, or other content you make available to users of the Website, the Services, or the Platform, and which is not provided by the Company 1) does not infringe the intellectual property or other proprietary rights of any third party; 2) is not defamatory, libelous, or obscene; 3) does not constitute consumer fraud, product liability, breach of contract to which you are a party, or cause harm to any third party; 4) does not promote violence, hatred, or discrimination; 5) does not violate any applicable law, statute, ordinance, or regulation; and 6) does not contain adult content or promote illegal activities.

9.2. You acknowledge and agree that you are solely responsible for ensuring that your access to and use of the Website, the Services and the Platform comply with the laws of your country of residence or operation, and that you assume all related risks if such access or use violates any applicable national laws.

10. No Warranties; Limitation on Liability; Disclaimers

10.1. Disclaimer of Warranties. The Website, the Services and the Platform are provided “as is” and “as available”, without any warranties of any kind, whether express or implied. The Company expressly disclaims all representations and warranties, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, and non-infringement. The Company makes no guarantee that the Website, the Services, or the Platform will meet your requirements, be uninterrupted, timely, secure, or error-free.

10.2. Security and Transmission Disclaimer. The Company does not represent or warrant that the Website, the Services, or the Platform are secure or free from errors, viruses, or other harmful components. You acknowledge that any information transmitted via the Internet may be subject to interception, loss, or alteration by third parties. Your use of the Website, the Services, and the Platform is at your own risk, and you are solely responsible for any damage to your devices, loss of data, or other harm resulting from your use thereof. No oral or written advice or information obtained from the Company, or through the Website, the Services, or the Platform, shall create any warranty not expressly stated in these Terms of Service. The Company assumes no liability for any viruses or malicious code that may be downloaded to your system in connection with your use of the Website, the Services, or the Platform.

10.3. Data Security and Profile Responsibility. The Company will use commercially reasonable efforts to prevent unauthorized access to your profile, content, and electronic documents. However, you acknowledge that no password-protected or electronic system is completely secure or impenetrable. You are solely responsible for maintaining the confidentiality of your password and for protecting your profile from any unauthorized access, viewing, copying, or modification.

10.4. Limitation of Liability. To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages whatsoever (including, without limitation, damages for loss of business, profits, revenue, data, goodwill, or business interruption), arising out of or in connection with: (i) your use of, or inability to use, the Website, the Services, or the Platform; (ii) any statements or conduct of any third party on or through the Website, the Services, or the Platform; (iii) any unauthorized access to, or alteration, loss, or destruction of, your transmissions or data; (iv) any transmission, receipt, or failure to transmit or receive any information or electronic document; (v) any loss of data, delay, corruption, or interruption of access to user content; or (vi) any non-performance, delay, error, or data loss caused by events or conditions beyond the reasonable control of the Company.

You agree that neither the Company nor any of its third-party service providers shall be liable to you for any suspension, interruption, delay, or termination of the Website, the Services, or the Platform, regardless of cause, even if the Company has been advised of the possibility of such damages.

11. Indemnification and Mutual Responsibilities

11.1. Indemnification by You. You agree to indemnify, defend, and hold harmless the Company, its affiliates, licensors, licensees, and their respective officers, directors, employees, and agents from and against any and all losses, liabilities, damages, fines, penalties, costs, expenses, claims, demands, actions, suits, arbitrations, or other proceedings of any kind (collectively, “Claims”), including reasonable attorneys’ fees and professional expenses, to the extent arising out of or resulting from:

(a) your breach or alleged breach of these Terms of Service;

(b) your violation of any applicable law, regulation, or third-party rights (including intellectual property, privacy, or data protection rights); or

(c) your use or misuse of the Website, the Services, or the Platform.

This indemnity includes, without limitation, any assessment, claim, or demand made by a governmental authority or third party, and applies to any amounts payable under a judgment, verdict, court order, or settlement.

11.2. Mutual Responsibilities. In connection with any third-party claim subject to indemnification under this Agreement (a “Claim”), each Party shall:

11.2.1.  Notification. Promptly notify the other Party in writing of any Claim for which indemnification may be sought. Notices to the Company shall be sent to info@corp.monster  or such other address as designated in writing. Failure to give prompt notice shall not relieve the indemnifying Party of its obligations, except to the extent that such failure materially prejudices its defense.

11.2.2.  Defense and Settlement. The indemnifying Party shall have exclusive control of the defense and settlement of any Claim, including choice of counsel, provided that no settlement requiring any admission or obligation by the indemnified Party shall be made without its prior written consent (not to be unreasonably withheld). The indemnifying Party shall keep the indemnified Party reasonably informed.

11.2.3. Cooperation. The indemnified Party shall, at the indemnifying Party’s expense, provide reasonable cooperation, information, and assistance necessary for the defense or settlement.

11.2.4. Separate Counsel. The indemnified Party may engage its own counsel at its own cost to participate in, but not control, the defense.

11.2.5. Good Faith. Both Parties shall act in good faith and use commercially reasonable efforts to mitigate any loss or liability arising from any Claim.

12. Suspension and Deletion of the Customer and User Profile

12.1. Deletion of an Individual User Profile:

(a) Any Authorized User may terminate their individual User Profile at any time. Termination of a User Profile will permanently remove access to the associated profile and any related data specific to that User Profile.

(b) Upon receipt of a User Profile deletion request, the Customer ( Administrator) will be notified of the request.

(c) The Company will process the deletion in accordance with its data retention and privacy policies. Once deleted, the data associated with the User Profile cannot be restored.

12.2. Deletion of the Customer Profile (Administrator-Initiated)

If you are an Administrator and wish to delete the Customer Profile, the following rules apply:

Single Administrator, Single User: If you are the only Administrator and the only user associated with the Customer Profile, the entire Customer Profile and all related data will be permanently deleted.

Single Administrator with Other Users: If you are the only Administrator but other active users exist, you must first assign administrative privileges to another user before submitting your deletion request. If you fail to reassign administrative privileges, the Company reserves the right to determine how to process your deletion request on a case-by-case basis.

Multiple Administrators: If multiple Administrators exist, the remaining Administrators will be notified immediately of your request to delete your individual profile. The deletion will affect only your User Profile and not the Customer Profile as a whole.

12.3. Suspension and Deletion by the Company

12.3.1. The Company may temporarily suspend access to a Customer Profile and User Profile, with or without notice, under the following circumstances:

12.3.1.1. Failure to comply with these Terms of Service or other applicable requirements set forth herein; or

12.3.1.2. Inactivity of a Free Trial Customer Profile for a period exceeding fifty (50) consecutive calendar days, meaning no record of activity or data transaction within the Services or the Platform.

To reinstate a Customer Profile suspended under Section 12.3.1, the Customer must purchase a new commercial subscription plan, meeting the minimum feature and storage requirements necessary to restore full functionality of the suspended Customer Profile.

12.3.2. The Company reserves the right to permanently delete a Customer Profile and User Profile, along with all associated data (including User Content, electronic documents, and records), without the possibility of data recovery, under the following conditions:

12.3.2.1. Upon the expiration of the inactivity period defined in Section 12.3.1.2 ; or

12.3.2.2. Fifty (50) calendar days after the date of suspension under Section 12.3.1.2, if the Customer Profile has not been restored by that time.

12.3.3. In all cases of deletion (whether initiated by the Customer, an Administrator, or the Company), no refunds or credits shall be provided for any prepaid fees, subscriptions, or unused service periods.

13. Term and Termination

13.1. Term. 

13.1.1. For Agreements with a monthly subscription, the initial term is one month. Afterward, the Agreement will automatically renew monthly unless either party terminates it.

13.1.2. For Agreements with an annual subscription, the initial term is one year. Afterward, the Agreement will automatically renew annually unless either party terminates it.

13.2.3. For other users, these Terms of Service take effect when you start using the Website, the Services, or the Platform and continue in perpetuity, unless terminated in accordance with these Terms.

13.2. Termination by the Company. The Company reserves the right to terminate these Terms of Service, suspend, discontinue, or modify the Website, the Services, or the Platform (including any features) at any time, upon notice, and without liability. Without limiting any other rights, the Company may terminate these Terms automatically in the following circumstances:

13.2.1. You fail to comply with any material provision of these Terms or any applicable requirements;

13.2.2. Your use of the Website, Services, or Platform may create risks for the Company;

13.2.3. Any third-party software, service, or technology used to operate the Website, Services, or Platform is terminated or substantially modified;

13.2.4. Changes in applicable legislation or regulations make continued provision of the Services impossible or excessively burdensome;

13.2.5. Force majeure circumstances occur.

13.3. Termination by the Customer. You may terminate these Terms of Service and delete your Customer Profile and User Profile at any time by providing written notice to the Company at the email address provided in the Contact Information section. Deletion of your Customer Profile and User Profile constitutes unilateral termination. No refund will be issued for unused prepaid periods.

13.4. Termination for Cause. If service provision becomes impossible due to your breach of material terms, including but not limited to clause 5.6, the Company may terminate the Agreement for cause. The Company will notify you at least 30 calendar days prior to the termination date.

13.5. Upon termination of the Agreement for any reason: i) You must immediately cease using the Website, the Services, and the Platform; ii) You must stop using any of the Company’s Intellectual Property. All provisions of these Terms that by their nature are intended to survive (including, but not limited to, indemnification, intellectual property, limitations of liability, and governing law) will survive termination.

14. Miscellaneous

14.1. Assignment. The Customer may not assign, transfer, or delegate any of its rights or obligations under this Agreement without the prior written consent of the Company, and any permitted assignment must be documented in a separate written agreement signed by both Parties; any attempt to assign or transfer without such consent shall be null and void. The Company may assign or transfer its rights and obligations without the Customer’s consent, provided that such assignment does not materially reduce the benefits or increase the obligations of the Customer.

14.2. Notices. All notices, requests, demands, or other communications under this Agreement must be in writing in English and delivered via email to info@corp.monster or to any other email address designated by the Company in writing. Notices are deemed effective upon receipt if delivered by email, or on the date of delivery if delivered by another mutually agreed method. It is the Customer’s responsibility to ensure that the email address provided is accurate and actively monitored.

14.3. Amendments. The Company reserves the unilateral right to amend, revise, or modify this Terms at any time, and the Customer acknowledges that continued use of the Services after the effective date of any amendment constitutes acceptance of the revised Terms. Material amendments, including changes affecting pricing, scope of Services, or data processing, will be communicated via email or posted on the Website or Platform at least thirty (30) days prior to their effective date whenever reasonably possible. If the Customer does not agree with any amendment, they may terminate this Agreement in accordance with Clause 13.3.

14.4. Third-Party Services. The Customer acknowledges and agrees that they are solely responsible for obtaining and complying with any licenses, subscriptions, or permissions required to use any third-party service, product, or application that is linked to, integrated with, or accessible through the Services, collectively referred to as “Third-Party Services.” The Company is not responsible for the availability, reliability, accuracy, security, functionality, or performance of any Third-Party Services and expressly disclaims all warranties related thereto, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company is not liable for any damages, losses, or costs resulting from the Customer’s use or inability to use Third-Party Services. Unless explicitly stated otherwise in writing, this Agreement and the Company’s Privacy Policy do not govern any data processed, stored, or transmitted by Third-Party Services, and use of such services is at the Customer’s own risk and subject to the terms, conditions, and privacy policies of the third-party provider.

14.5. Severability. If any provision of this Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be severed, and the remainder of the Terms shall remain in full force and effect.

14.6. Waiver. The failure of either Party to enforce any provision of this Terms shall not constitute a waiver of such provision, and any waiver must be in writing and signed by the Party granting it.

14.7. Governing Law and Jurisdiction. The Terms shall be governed by and construed in accordance with the laws of Republic of Cyprus, and any disputes arising from or relating to the Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction unless otherwise agreed in writing.

15. Contact Information. If you have any questions or concerns regarding this Terms, please contact us at:

KOICONNECT LTD

Company Number: HE464213

Address: Kallipoleos, 3, GEOGAS TOWER, Flat/Office 102, 1055, Nicosia, Cyprus

Email: info@corp.monster